Republic Airways Holdings Admissions and Enrollment Advisor in Indianapolis, Indiana
Job Category: LIFT Academy
At Republic Airline, our mission is to provide a safe, clean and reliable flying experience. We believe this is best accomplished by focusing on our vision, “With the BEST people, products and performance, we will be America’s Regional Airline of choice.” Republic Airline, based in Indianapolis, operates a fleet of 188 Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 100 cities in 35 U.S. states, Canada, the Caribbean and Central America. The airline provides fixed-fee flights operated under our major airline partner brands of American Eagle, Delta Connection and United Express. Our 10 domiciles include CMH, DCA, EWR, IND, LGA, MCI, MIA, ORD, PHL and PIT. With more than 5,500 talented aviation professionals, Republic Airline is a great place to get your career off the runway!
Processes all applications, transcripts, test scores and correspondence for new, re-enrolling, transfer, outreach and international student applications for LIFT Academy. Maintains in contact with student from admissions to orientation.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Manage all official student documents and ensure students meet all standards set by the Academy and the FAA
Make appropriate recommendations on admission eligibility. Analyze and solve problems regarding admission issues
Evaluate student records. Perform degree checks and transcript evaluations. Manage and maintain records and databases
Analyze course prerequisites, certification, and/or curriculum/graduation requirements. Assigns students to specific class
Process all applications for admissions using Applicant Tracking System; review and update student information throughout application and enrollment process.
Provide quality customer service to students and parents in answering questions and assisting in the admissions process.
Meet with academy departments as necessary to evaluate enrollment process and develop new processes when needed
Assist in monitoring admission interviews and screenings
Provides students with proper paperwork prior to class
Provides student with payment information. Acts as a mediator between US Credit and student
Attends orientation, provides student support and uploads student paperwork
Assist with mass direct mailings
Performs other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE.
Associates degree in a related field or a combination of education and experience
Proficiency with Microsoft Office software (Word, Excel) required
Understanding of academic standards governing student probation, suspension, and/or expulsion
Familiarity with student recruitment and retention issues
Understanding of applicant tracking systems and ability to maintain student databases
Experience with organizational structure, workflow, operating procedures, and problem resolution
Excellent interpersonal and communication skills, written and verbal including a customer service orientation and demonstrated ability to interact with a wide variety of individuals in complex environments
Maintain confidentiality with sensitive information
Demonstrated ability to handle multiple complex tasks simultaneously and strong attention to detail including ability to self-monitor for quality control and accuracy
Desire to foster a cooperative work environment
Strong customer service skills.
PREFERRED EDUCATION and/or EXPERIENCE
Bachelor’s degree in business, education or a related field.
Experience working within the aviation industry
Experience with college admissions
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
REASONING/PROBLEM SOLVING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Makes day to day decisions used to support strategic direction. Decisions often require some thought and are somewhat structured. Decisions tend to be short term and usually moderate cost.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Able to move about the work environment.
Frequently required to stand, walk, sit, talk and hear.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The work environment is typical of an indoor office setting.
Republic Airline is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.
We are an Equal Opportunity Employer.
Please view Equal Employment Opportunity Posters provided by OFCCP here at https://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf%E2%80%8B .
Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Republic Airline, based in Indianapolis, operates a fleet of approximately 190 Embraer 170/175 aircraft and offers scheduled passenger service with 950 daily flights to 100 cities in 35 U.S. states, Canada, the Caribbean and Central America. The airline provides fixed-fee flights operated under our major airline partner brands of American Eagle, Delta Connection and United Express. The airline employs about 5,500 aviation professionals. Visit www.rjet.com at http://http//www.rjet.com/ for more information, follow the company on Instagram, Twitter and YouTube, and connect on Facebook or LinkedIn.