Republic Airways Holdings Manager, Inflight in Indianapolis, Indiana

Overview:

At Republic Airline, our mission is to provide a safe, clean and reliable flying experience. We believe this is best accomplished by focusing on our vision, “With the BEST people, products and performance, we will be America’s Regional Airline of choice.” Republic Airline, based in Indianapolis, operates a fleet of 180 Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 100 cities in 35 U.S. states, Canada, the Caribbean and Central America. The airline provides fixed-fee flights operated under our major airline partner brands of American Eagle, Delta Connection and United Express. With more than 5,200 talented aviation professionals, Republic Airline is a great place to get your career off the runway.

Duties and Responsibilities:

POSITION PURPOSE

Manages the performance of Flight Attendants to ensure compliance with Federal Aviation Regulations (FAR) and Company policies and procedures.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  1. Coaches and provides leadership, direction, motivation and supervision to Flight Attendants and Base Supervisors consistent with CFRs, policies, procedures, and professional standards.

  2. Participates in all phases of departmental operations, including training, task forces, recognition programs, Reliability, safety, operational performance, etc.

  3. Participates in the development of Inflight policies and procedures.

  4. Frequently conducts comprehensive investigations for Flight Attendant misconduct and Inflight emergencies.

  5. Participates as a team member on Republic’s Emergency Response Team.

  6. Maintains liaison with other departments, FAA, industry organizations, Flight Attendant Union and code share partners.

  7. Participates in both internal and external audits.

  8. Represents the Company position in the grievance process and unemployment hearings.

  9. Reviews, processes and distributes Flight Attendant injury and expense reports.

  10. Oversees and administers progressive corrective actions and termination and makes judgments concerning issues requiring consistency, fairness and a positive impact on the operation, business and workforce as a whole.

  11. Continues professional training towards upgrading performance and abilities.

  12. Has the ability to complete Flight Attendant Training and maintain qualifications by successfully completing all company required training.

  13. Covers all inflight management duties as necessary.

  14. Screens, interviews and makes recommendations for hiring potential employees.

  15. Coaches and provides leadership, direction, motivation and supervision of direct reports. Appraises performance, provides performance feedback, takes corrective actions and oversees training and development of staff.

  16. Fosters the Company’s core values and culture throughout the work environment.

  17. Performs special projects and other duties as assigned or required.

Requirements:

EDUCATION and/or EXPERIENCE.

High school diploma or GED with at least two years of aviation experience with one or more of those years as a Flight Attendant or in aviation management or equivalent. Knowledge of airline operations, federal, state and local rules and regulations. Basic computer knowledge in Microsoft Office applications.

PREFERRED EDUCATION and/or EXPERIENCE

Bachelor’s degree in aviation, human resources or related field. Previous supervisory or human resource experience preferred. Advanced computer skills in Microsoft Office Applications.

OTHER REQUIREMENTS

  • Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.

  • Possess leadership and organizational skills.

  • Able to coordinate multiple priorities and meet deadlines.

  • Able to handle interruptions and a fast paced environment.

  • Able to work with confidential materials and information.

  • Must not have tattoos visible while in uniform.

  • Must not have multiple piercings visible while in uniform.

REGULATORY

Able to pass an FAA required 10 year work history review and pass criminal background and fingerprint checks. Possess and maintain a valid US passport or foreign passport. Authorized by law to work in the United States and able to travel in and out of the United States. Willing to submit to and pass FAA and Company mandated random drug and alcohol tests.

LANGUAGE SKILLS

Ability to read, analyze and interpret technical procedures and governmental regulations. Able to

effectively present information and respond to questions from management, crew, passengers and the

general public. Able to speak and be understood.

REASONING/PROBLEM SOLVING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only

limited standardization exists. Capable of interpreting a variety of instructions furnished in written, oral,

diagram, or schedule form. Must be able to think and react quickly in all types of emergency situations.

DECISION MAKING

Makes day to day decisions used to support strategic direction. Decisions often require some thought and are somewhat structured. Able to process information quickly and react in a positive manner during unexpected and/or serious situations. Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

  • Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to and including 70 pounds.

  • Capable of lifting objects above shoulders up to 35 pounds.

  • Able to push or pull moveable carts weighing in excess of 250 pounds.

  • Able to walk or stand for extended periods, sometimes with aircraft turbulence.

  • Must be able to stoop, crouch, climb and kneel.

  • Able to see clearly at 20 feet or more with corrective lenses or contacts.

  • Able to hear clearly verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.

  • Must be able to sit in assigned jump seat with seatbelt and shoulder harness fastened without any modifications.

  • Must be able to move about aircraft and perform all required functions freely, effectively and quickly in confined environment.

Requisition ID 2017-1980

Location US-IN-Indianapolis

# of Openings Remaining 1

Pos. Category Flight Operations